Tana Water and Sanitation Company (TAWASCO) on Thursday launched an operation to disconnect illegal water connections and arrest culprits implicated in the vice in Hola, Madogo and Garsen towns.
The Company has urged Tana residents to report rogue workers who may be involved in the illegal water connections.
TAWASCO Managing Director William Jillo said Tana River has massive illegal water connections depriving the water company of revenue.
“We have challenges in terms of non-revenue water consumption at 70 percent, a figure which is high compared to other counties. We have decided to go door-to-door to check for illegal water connections. We have arrested several people who will be arraigned in court”, said Engineer Jillo.
The Managing Director divulged that they will introduce a program that will help curb illegal connections and increase efficiency in revenue collection.
“We want to improve our metering ratio and install a water billing system because the manual system we are using currently makes it difficult to do billing. Many customers bring complaints that they do not get their bills. The new system will improve efficiency in billing which we hope will increase revenue”, explained Jillo.
The MD thanked the County Government for supporting the semi-autonomous water company through drilling of boreholes thus improving water production and supply.
The Manager Director urged Tana River residents to desist from making illegal water connections and embrace the culture of paying water bills on time.
